Add a rejection reason

Go to the Configuration menu → System Values: Basic → Rejection Reasons.

Click the Add button on top of the Rejection Reasons table. You will be directed to the Add Rejection Reason page.

In the Name field, provide a name for the new rejection reason.

Decide whether this rejection reason should be Active and thus selectable.

Decide whether this rejection reason should be marked as a Preferred Item and thus appear on top of the drop-down lists.

Decide whether this rejection reason should be a Default one.

Click the Save button.