Add a rejection reason
Go to the Configuration menu → System Values: Basic → Rejection Reasons.
Click the Add button on top of the Rejection Reasons table. You will be directed to the Add Rejection Reason page.
In the Name field, provide a name for the new rejection reason.
Decide whether this rejection reason should be Active and thus selectable.
Decide whether this rejection reason should be marked as a Preferred Item and thus appear on top of the drop-down lists.
Decide whether this rejection reason should be a Default one.
Click the Save button.
The Visible to Client setting is deprecated.