Add a rejection reason

  1. Go to the Configuration menu → System Values: Basic → Rejection Reasons.

Rejection.png
  1. Click the Add button on top of the Rejection Reasons table. You will be directed to the Add Rejection Reason page.

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  1. In the Name field, provide a name for the new rejection reason.

  2. Decide whether this rejection reason should be Active and thus selectable.

  3. Decide whether this rejection reason should be marked as a Preferred Item and thus appear on top of the drop-down lists.

  4. Decide whether this rejection reason should be a Default one.

  5. Click the Save button.

The Visible to Client setting is deprecated.