Messaging in the XTRF Chat

Introduction

The messages sent in any variant of XTRF Chat (Home Portal-embedded, standalone web, and mobile app) are instantly viewable in all of them.


Message audiences

  • The messages sent in the All Project Members chat room are visible to every member, and every member can respond. There is no way to limit or block any member from messaging within this chat room other than excluding them from the whole project in XTRF.

  • Messages sent in the individual chat rooms are only visible to the single vendor and managers who joined this chat room.

  • Vendors can only view the messages in their own individual chat rooms.

Neither managers nor vendors can see if other chat room members have read their messages.


Send files

It is possible to send files up to 1GB through chat rooms. Files are never removed from the chat room, even after the chat room is archived or the related project is closed.

To send a file in XTRF Chat, click the icon in the chat room's bottom left-hand corner or drag and drop the file directly to the chat room window.

Uploading certain file formats may be blocked due to security restrictions.


Format text

The XTRF Chat supports common keyboard shortcuts and markdowns for formatting text.

Message text

Message displayed

Keyboard shortcut

Message text

Message displayed

Keyboard shortcut

*bold text*

bold text

Mac: ⌘ + B
Win: Ctrl + B

_italics_

italics

Mac: ⌘ + I
Win: Ctrl + I

~Strikethrough~

Strikethrough

Mac: ⌘ + Shift + X
Win: Ctrl + Shift + X

> Quote one or multiple sentences

┃Quote one or multiple sentences

Mac: ⌘ + Shift + 9
Win: Ctrl + Shift + 9

  • bullet point

or

  • bullet point

  • Bullet point

Mac: ⌘ + Shift + 8
Win: Ctrl + Shift + 8

  1. Numbered lists

  1. Numbered list

Mac: ⌘ + Shift + 7
Win: Ctrl + Shift + 7


Use emoticons (emojis)

emoji.png

You can add emojis to your messages in any of these three ways:

  • Copy and paste an emoji into the message text.

  • Click the icon in the chat room's bottom right-hand corner.

  • Enter a special sequence of characters followed by a whitespace (or by the end of the message). The sequence will automatically convert into an emoji. Use the default keyboard emoji sequences for your operating system.

You can also use emojis to react to individual posts.

On desktop:

  1. Hover over the message.

  2. Click the  icon.

  3. Click Add reaction.

  4. Select the emoji of your choice.

On a mobile device:

  1. Tap and hold the message. The emoji selection screen will pop up.

  2. Tap on the emoji of your choice.


Delete messages

IMPORTANT!

You can delete your own messages up to three minutes after sending them.

On desktop:

  1. Hover over your own message.

  2. Click the icon.

  3. Click Delete message.

On a mobile device:

  1. Tap and hold your own message. The pop-up menu will appear.

  2. Tap the Delete message.

 

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