Join the XTRF Chat (for Managers)

Owned by Oksana Vishchuk
Last updated: Jul 04, 2024
4 min read

Register for the XTRF Chat

To join a workspace, you need to go through a one-time XTRF Chat account registration.

Registration is only possible after you have been assigned to a quote, project, or task on the XTRF Home Portal linked to the given workspace.

New users cannot proactively join a workspace or set up their accounts

After being assigned to a project or quote, you will receive an invitation via e-mail to join the workspace where the project is set up. An XTRF Chat user account with the status Not Confirmed will be set up for you automatically.

You can complete the registration on a computer or a mobile device.

On the computer

  1. Open an invitation e-mail in your inbox.

     

  2. Click the Join * Workspace button in the e-mail. You will be directed to the registration page of the standalone Chat app.

     

  3. Set up your password.

  4. Agree to the XTRF Chat's Terms and Conditions.

  5. (Optional) Subscribe to the XTRF news.

  6. Click the Register to XTRF Chat button.

  7. In the following pop-up, click the Join Workspace button.

On the mobile device

  1. Open an invitation e-mail in your inbox.

  2. Tap the Join * Workspace button in the e-mail.

  3. If you have already downloaded the XTRF Chat mobile app, it will open. If not, you will be redirected to a mobile app store to download and install the XTRF Chat app.

     

  4. Open the downloaded app.

  5. Set up your password.

  6. Agree to the XTRF Chat's Terms and Conditions.

  7. Confirm you want to join the workspace.

Your user account in XTRF Chat becomes active, and you become a workspace member with a Manager role.

A list of workspaces and chat rooms available to you will appear in the standalone Chat app in your browser and the XTRF Chat mobile app. You can also access it through the XTRF Home Portal (see the Access the XTRF Chat section below).

Access the XTRF Chat

To access the XTRF Chat, you need to be invited to a specific workspace through an e-mail (see the Register for the XTRF Chat section above).

You can access the XTRF Chat in three ways:

On the XTRF Home Portal (Project managers and coordinators only)

  1. Sign in to the XTRF Home Portal.

  2. Click the  icon in the top menu bar. The XTRF Chat window will appear on the right.

     

  3. Sign in with the e-mail and password you provided while creating your XTRF Chat account. The chat panel will appear on the right.

     

To close the chat panel, click the icon.

In the standalone web application

  1. Open your web browser.

  2. Go to the https://chat.xtrf.io website.

     

  3. Sign in with the e-mail and password you provided while creating your XTRF Chat account. You will be directed to the standalone app page.

In the standalone mobile application for Android and iOS

  1. Open the XTRF Chat app on your mobile device.

  2. Sign in with the e-mail and password you provided while creating your XTRF Chat account.