The purpose of this article is to answer common questions about the Translation memory (TM) Import module in XTM Cloud and to help resolve issues you might experience with it.

Is it possible to import an XLIFF file, with its statuses, without selecting the "Import statuses" option in the XTM Cloud UI?

This is currently not possible. This option must be selected. However, it is possible to do so in TMX files.

Can the Modify the existing TM record if the project segment has the same setting be changed via the API? Example: automated imports have been scheduled. Each import should be performed with a different setting. Can the API be used to change the setting, run the import and then restore the regular setting?

It is only configurable in the XTM Cloud global settings and there is no possibility to perform that kind of action via the API.

Is it possible to import a big file (190 MB when zipped) via the XTM Cloud UI?

In the XTM Cloud UI, there is a limit of 150 MB per file. Bigger files can be imported via the API or, if you do not have an XTM Cloud license, we can support you in splitting a TMX file into smaller files.

Target language query (example): if a TMX file contains target language pt_BR but it is imported into the XTM Cloud UI as pt_PT, will it import anyway?

Yes, it will import seamlessly. Only the first part of the language code, in this case “pt“, is taken into consideration. If you import it through the XTM Cloud UI, and choose target language “Portuguese” (pt_PT), the segments will be imported as “Portuguese”.

Is it possible to import TM in an XLSX file, together with all the metadata that the file contains?

The only metadata that can be imported via Excel is segment IDs, and the column containing them must be named segmentid. Other metadata will not be imported. However, XLSX files can be converted to TMX format using our internal tool.

When do language codes have to be accurate? In a file name, in an import file or somewhere else?

The language codes need to be accurate in the request itself, both for API import and for UI import. (A list of all codes is available in the XTM Cloud online help). In the file, they must be placed as an attribute of tuv and it is only necessary to enter the first part of the language code.

For instance, you want to import TM data with source language en_US and target language zh_CN and you have already chosen the languages in the XTM Cloud UI. It is enough if the source language is set to en , and the target language is set to zh, in the file. The most important thing is to set the languages correctly in the request. The file will not import at all if the language codes set in it are completely different from whatever you choose in the request. The file name does not play a role at all.

When a TMX import file fails to import, with errors, how can I determine which segments have not been imported and why the import failed?

Such errors are nearly always due to inline differences. To arrange for the file to be verified, and find out why import failed, raise a ticket with the XTM International Support team, on our Support Portal.