XTM Knowledge Base

🍓 Translation memory (TM)

• How to add tags to TMX files

• How to manage a translation memory (TM) in XTM Cloud

• How to import a translation memory (TM) into XTM Cloud

• How to export a translation memory (TM) from XTM Cloud

• How to create and apply a TM penalty profile

• Translation memory (TM) – most common issues & troubleshooting

• Reindex of translation memory (TM) & terminology

• New language vs. language variant

• TMX attributes applicable during TM import & export

• Cross-file repetitions and TM matching

• XLIFF:doc status

• Translation memory (TM): Frequently Asked Questions (FAQ)

• Best Practices for Importing a Translation Memory (TM)

• How to Determine the Origin of a Particular Translation Memory (TM) Match in a File

• What should I do if the Approve TM option has not worked?

• Translation memory (TM) matching and its expected behavior

• TM Export: Frequently Asked Questions (FAQ)

• TM Import: Frequently Asked Questions (FAQ)

• How do I save Raw Machine Translation (MT) Matches in the TM?

• Why is the message “This TM entry has been changed and no longer meets the criteria to be qualified as a match” displayed in the metadata for the TM entry for a particular segment in XTM Workbench?

• TMX Format for Source Files & Multilingual TMX Target Files

• How are translation details saved in the Translation Memory (TM) history?

• Aligning translation memory (TM) to a new base source language in XTM Cloud

🥝 Terminology

• How to extract terminology from projects

• How to import terminology into XTM Cloud

• How to manage terminology in XTM Cloud

• How to export terminology from XTM Cloud

• Terms & Metadata

• Terminology extraction mechanism

• What are stopwords?

• Stemming

• Why are terms not highlighted in XTM Workbench?

• Highlighting forbidden terms in XTM Workbench

• Best Practices for Importing a Terminology

• Terminology: Frequently Asked Questions (FAQ)

• How to create and apply a Term penalty profile

• All about TermWeb – XTM integration

• "Language direction" for terminology

🍍 Machine translation (MT)

• How to enable and set up machine translation (MT)

• Machine translation (MT) – most common issues & troubleshooting

• Accessing machine translation (MT) performance data/calculating costs based on EDC

• How to configure Service Account Key for Google Auto ML Project?

• DeepL Translator: Plain/Polite feature for Japanese

• How to Set Up a Project to Start and Finish Automatically

• Machine translation (MT): Frequently Asked Questions (FAQ)

• How to solve an issue involving different API endpoints in Microsoft MT

• DeepL: Problem synchronizing data during MT connection

• How to use DeepL Glossaries

• Custom MT

• OpenAI GPT MT integration

• AI-driven auto-placement of inline tags in machine-translated (MT) text

🍐 XTM UI

• How to create a dashboard

• How to generate target & pseudo target

• How to configure and use smart filters

• How to set custom language combinations in XTM Cloud

• How to create tags and tag groups

• How to customize file download settings

• Target generation – most common issues & troubleshooting

• Logging into XTM Cloud – most common issues & troubleshooting

• How to find basic contact details (URL, company name, project name)?

• System overview (linguist account)

• System overview (administrator/project manager account)

• How to enable and configure Chat/Query management module (QMM)

• How to set up automatic time tracking in projects

• Customizing the XTM Cloud login page

• Why am I unable to Start my Project in the XTM Cloud UI?

• XTM Cloud Workflow: Difference between "Rollback" and Moving Back by Selecting an Arrow Button

• Weighted Word Count (WWC)

• Working with Video Preview in XTM Cloud

• Subject matter factors

• How to manage reference material (reference files)

• How to update source text segments in XTM Cloud

• XTM Support's policy concerning user passwords

• Single Sign-On (SSO) configuration – SAML

🍋 LQA & QA

• How to perform LQA

• How to perform a QA (Quality Assurance) check for a file

• How to create a QA (Quality Assurance) profile and apply it to a project

• Types of LQA report – description and use case

• Multi-project LQA report

• LQA feature

• MS Word Spellchecker – most common issues & troubleshooting

• LQA report – most common issues & troubleshooting

• Regular expressions (regex) in a QA profile

• Linguistic Quality Assessment (LQA): Frequently Asked Questions (FAQ)

• QA (Quality Assurance): Frequently Asked Questions (FAQ)

• Quality Assurance (QA) grammar checker

• All about Xbench

• Description of checks in the Quality Assurance (QA) profile

🍒 File processing

• How to create a filter template in the XTM Cloud UI and apply it to a project

• How can a source file be processed and what are configuration levels?

• How to request a new configuration or change to an existing one

• How to ensure the correct structure of an XML source file

• How to configure plurals in XTM Cloud

• How does the extraction of segments in MS Office files work (Word, Excel, PowerPoint)?

• A step-by-step description of project analysis

• What affects the time that the project analysis takes?

• Segment ID images

• File size limitations: XTM Cloud UI & API

• Translating PDF Source Files in XTM Cloud

• How to Exclude Particular Text from Being Translated

• Handling a Password-Secured Excel file Generated from XTM Cloud

• How XLIFF/XLF Files are Handled as Source Files in XTM Cloud

• File download and upload options

• File processing: Frequently Asked Questions (FAQ)

• How to extract text in a specific font color for translation (MS Office)

• ICU plurals syntax in XTM Cloud

• Changing language codes in XLIFF/TS files via Filer Template

• Extraction of Word-embedded Content from MS Word files

• File Parsing Issue checking and Ticket Creation Guide for Markdown and Asciidoc File Formats

XTM Workbench

• How to enable and set up alternative translations

• How to enable Anonymization

• How to set length limits for a translation

• How to set shortcuts in XTM Workbench

• How to change basic settings in XTM Workbench

• How to change direction of a fragment of text in Workbench

• How to enable and apply auto-inserted inline tags

• XTM Workbench – most common issues & troubleshooting

• Locked segments – most common issues & troubleshooting

• How to obtain XTM Workbench URL (XTM Workbench instance ID)

• Issues involving WebSockets

• What is the default XTM Workbench session expiration time and how can it be changed?

• Merging/unmerging segments in XTM Workbench

• How to lock segments in XTM Workbench with pre-processing

• Why are Some Segments Recognized as Non-Translatable?

• Text direction marks

• How to create and use segment filter profiles

• Transition Marks in the XTM Cloud Workflow

• How to customize the docked panel in XTM Workbench

• Custom text formatting in XTM Workbench

Adobe InDesign

• Adobe InDesign – most common issues & troubleshooting

• Uploading preview files for InDesign projects

• Using LiveLink with the InDesign server

• Adobe InDesign integration

Offline translation

• How to translate offline (using XLIFF files)

• Restrictions and good practices when dealing with XLIFF and multi XLIFF files in offline translation

• Translating offline with TIPP

• How to arrange work in a single file, online and offline, simultaneously

Aligning

• How to align translated documents

• Aligning – most common issues & troubleshooting

• Aligning feature

Costs & Metrics

• How to check a project word count

• How to check a cost estimate and generate a purchase order

• How to create a rate card for a linguist

• How to enable and set up manual time tracking in projects

• Costs generation – most common issues & troubleshooting

• Costs & Metrics reports – most common issues & troubleshooting

• How is wordcount calculated in XTM Cloud?

• Costs & Metrics reports

• About Metrics

• What to do if a report is failing to generate for several projects?

• Importing rate cards – procedure and template

• XTM Costs module – basics

• Costs & Metrics reports: Frequently Asked Questions (FAQ)

• What is Minimal Price Padding?

XTM Visual Mode

• How to translate in XTM Visual Mode

• XTM Visual Mode (Visual Editor) – most common issues & troubleshooting

Subcontracting

• How to make custom workflow step names visible for subcontractors (LSP)

• The difference in the view of filter – Modification: Any updates to target, status or comments

• What can and cannot the LSP do in a subcontracted project?

• Subcontracting: Frequently Asked Questions (FAQ)

• How to add an LSP in XTM Cloud

Email notifications

• Email notifications – most common issues & troubleshooting

• How do email notifications work in XTM Cloud?

• Email notifications – the XTM Cloud UI setup

• How to set up email notifications about project deadlines

Useful tips

• How to use browser's developer tools (Dev Tools)

• How to diagnose performance issues

• What information should you supply to XTM International Support if you want to report a bug?

• How to create multiple separate teams within one XTM Cloud instance

• How to Arrange a Project Review

• Importing users into XTM Cloud – guidelines

• Displaying user information in XTM Cloud

• Why am I unable to edit target languages in an existing XTM Cloud project?

• Updating incorrect translations in TM segments directly in the XTM Cloud UI

• How to replace a project's target files with new ones, in XTM Cloud

Projects

• How to create a project

• How to create a project template

• How to open a file for translation in a created project

• How to submit a completed translation

• How to customize the project listing columns

• How to perform actions on multiple projects

• How to enable and add a pivot language (pre-processing) to a project

• How to manage custom fields in a project

• Project activation – most common issues & troubleshooting

• Continuous project and its outcome

• How to find a project ID

• Project/file history

• How to obtain a total source word count for all XTM Cloud projects created within a particular time range

• Is there a character limit for project names in XTM Cloud?

• How to create a project group

• How to Auto-Calculate Due Dates for workflow steps in a Project

Customers

• How to create a customer

• How to set custom language combinations for a customer

• How to find a Customer ID

• Can an XTM customer that has been deleted in the XTM Cloud UI be restored?

Users

• How to find a user ID

• How to create a user with a role

• Limited Project Manager (LPM) roles – description and customization

• What is the Difference between an Unavailable User and a Deactivated User?

General knowledge

• Public Cloud, Private Cloud, Suite – server differences

• What are the differences between an update and an upgrade?

• Google Chrome issue – SameSite policy

• Preview Extended table – description

• Moving a PVC/Suite instance to a lower XTM version

• How to Add a DTP Step to the Workflow in XTM Cloud

• Automatic time tracking vs. manual time tracking

• How can I check if the progress of my task is correct?

• Why do normal inline tags change into self-closed tags?

• How do I batch finish projects?

• Deletion of a workflow step from the UI and its implications

• All about project callbacks

• XTM Cloud Change Log How-to

• What you can and cannot do in the Review step

• Time frames for restoring deleted projects and related TM

• All about Processed Words in XTM Cloud

• Inter-language Vector Space

• About Customer Project Managers (CPMs)

• API: Frequently Asked Questions (FAQ)

• How does the "Automatically restart workflow when source files are updated" feature work in XTM Cloud? Updated 15m ago Edit How does the "Automatically restart workflow when source files are updated" feature work in XTM Cloud?

XTM Suite administration

• Introduction to Suite administration

• Basic diagnostic procedures and maintenance guidelines

• How to free disk space

• JMS & consumers

• (Re)starting the XTM Cloud application and its components

• XTM Cloud file tree & locations

• Usage of XTM Cloud resources

• Actions when projects cannot be archived due to lack of disk space

Concordance

• How to use Concordance search in XTM Cloud

• Concordance search

XTM Chat/QMM

• Chat/QMM: Frequently Asked Questions (FAQ)

XTM API

• API: Frequently Asked Questions (FAQ)

• Problems with SSL certification for custom API integration

• Running your first REST API method

• Understanding the XTM API documentation

• Often-used API Methods with Examples

• Best Practices for Building an API Integration

• How to export API-related articles to PDF

• How to properly structure the request body and send it to REST API

• REST API Notification Options when Target delivery Fails for Finished Projects

• "priceWithDistance" & "pricePerUserCurrency" parameters in the "Obtain costs" REST API request

• How to Integrate your AI Solution into XTM Cloud via XTM API

AI-based features

• XTM AI SmartContext

• Intelligent Post-Editing

• Intelligent Workflow

• XTM Agent

• Translation Quality Score (Intelligent Score)

• Language Guard