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Reset your Client Portal password

Reset your Client Portal password

Owned by Oksana Vishchuk
Dec 16, 2024
2 min read

If you have forgotten your password for the Client Portal or want to reset your password for security reasons, perform the following steps:

  1. Open your Client Portal sign-in page.

    Reset password.png

  2. Click the Having trouble signing in? button.

  3. Enter your e-mail and click the Send Password Reset E-mail button.

    Reset password2.png

     

    You will shortly receive an e-mail with the XTRF password reset subject.

  4. Click the I want to reset my XTRF password link.

     

  5. Enter your new password in the field.


     

  6. Click the Change Password button. Now, you can sign in using your new password.