Introduction

It might happen that you report an issue involving projects that cannot be archived in the XTM Cloud UI. The most prominent cause of the issue is that there is lack of enough disk space on your server.

Specifics

This issue might be caused by insufficient free space on your backups drive, where archived projects are stored, being completely full.

You can easily check usage of your disk space by running the following command: df -h. It shows the amount of total, free and used disk space on all mounted partitions/drives, which can be helpful when determining what is causing the slowdown at any time. Keeping enough free space on a disk is crucial to keep the system running smoothly, e.g. having a root partition "/" full can destabilize the whole operating system.

See a sample output:

Filesystem      Size  Used Avail Use% Mounted on
devtmpfs         63G     0   63G   0% /dev
tmpfs            63G  236K   63G   1% /dev/shm
tmpfs            63G  4.1G   59G   7% /run
tmpfs            63G     0   63G   0% /sys/fs/cgroup
/dev/md2         79G   26G   49G  35% /
/dev/md0        2.0G  339M  1.6G  18% /boot
tmpfs            13G     0   13G   0% /run/user/1001
/dev/drbd1      726G  540G  186G  75% /mnt/xtmdata
/dev/drbd2      1.9T  1.9T   20K 100% /backups
tmpfs            13G     0   13G   0% /run/user/1002

In this particular case, you need to pay attention to the /backups directory:

/dev/drbd2      1.9T  1.9T   20K 100% /backups

Make sure to clean up this drive by either deleting some archived projects or moving them to external storage.