Since XTM Connect – Drupal utilizes SOAP API, this article provides a solution to the problem with provider connection due to SOAP API not being enabled.

When configuring provider settings for XTM Connect - Drupal, you might encounter the following message:

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The related error message can also be found in the Status report section (Manage → Reports → Status report).

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The solution to this problem is to install relevant missing packages on the back-end side of the server.

• libxml2-dev;

• docker-php-ext-install;

• soap.

This should be done by your administrators. The most important package is soap. Once this has been completed, the provider connection should be well established.