Introduction

There is a certain size limitation for uploading files to a particular XTM Cloud instance. This article provides details about this limitation and provides guidelines on how that limitation can be changed.

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In the following areas of the software, the file size that you can upload to Public Cloud, XTM Suite or Private Cloud (PVC) at one time is limited to 700MB (click here see Public Cloud, Private Cloud, Suite – server differences to learn more about types of XTM Cloud product). This limitation applies for the following file types:

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1. The file size limitation can only be changed for XTM Suite and Private Cloud (PVC) instances! It is not possible to change it in any way for Cloud-based (Public Cloud) clients!

2. Changing the file size limitation requires a server downtime that will probably last a couple of minutes, since the XTM Cloud application needs to be restarted after the change. At this point, you should schedule a downtime with your XTM International Support agent.

3. Large files take more time to analyze in XTM Cloud. Click here See What affects the time that the project analysis takes? to learn more about the factors contributing to the overall project analysis time in XTM Cloud.

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Is it possible to upload split ZIP files into XTM Cloud as a single job?

Sometimes you might be having some problems with uploading large files into XTM Cloud (either as translation files or as reference files).

As a solution, you might try to divide those large files into smaller chunks and compile them as a “multiple ZIP archive”. The file would be uploaded as a stream of parts named file.zip, file.z01, etc., into a single project’s job in XTM Cloud.

Unfortunately, XTM Cloud does not support uploading split ZIP files either via API or UI. This is because one uploaded file is just one XTM job by design (or multiple jobs if the uploaded file is ZIP) and XTM Cloud was not designed to put multiple files into one job and then open the ZIP archive.