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Before reading the article below, we recommend that you read the step-by-step guideline to setting up machine translation (MT): How to enable and set up machine translation (MT).

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Issue description & Solution

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  • Check that no additional white spaces are present.

  • Check if your credentials are correct. If you have another set of credentials, check them as well.

  • Check if your MT engine's API panel permits connections to the outside world (especially Google MT).

  • If nothing happens when you click on Synchronize, or there is an error, open the Dev Tools in your browser and check for error messages (see the following article for help: How to use browser's a developer tools (Dev Tools)?).

MT engine fails to process some of the segments

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