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Introduction

There are multiple ways TM entries can be approved in XTM Cloud:

• in a step that has the Approve TM option enabled;

• In the Approve TMauto-step (each job has its own auto-step, so the TM will be approved per file once it goes through that particular workflow step);

• manually in the TM module in the XTM Cloud UI;

• using the Approve TM option in the context menu either in project listing or the workflow tab of the project editor;

• using the Approve TM option in the Actions tab.

This article provides a short troubleshooting guide to what to do when the Approve TM option in a particular project’s workflow step has not worked, for whatever reason, in XTM Cloud.

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