...
Before reading the article below, we recommend that you read the step-by-step guideline to importing your TM: How to import a translation memory (TM) into XTM Cloud. |
|---|
...
Issue description & Solution
...
Solution: Follow the steps below:
Export affected TM (see How to export a translation memory (TM) from XTM Cloud for help);
Delete affected TM;
Perform the "Search and Replace" option in the exported TM document and replace & with &;
Reimport the corrected TM (see How to import a translation memory (TM) into XTM Cloud for help).
Can the deleted TM be restored?
...
| Info |
|---|
If the deleted TM is only for one or two projects, keep in mind that you can always retrieve it directly from the XTM Project. Go to Project editor → Files → TMX, and generate the file in question. You can then seamlessly use it for reimporting the TM from this project. The file is generated live from whatever is found in XTM Workbench at a particular time. |
| Note |
|---|
IMPORTANT! Keep in mind that when you delete an XTM customer, all the TM which has been saved for that particular XTM customer is erased irreversibly since in this case it is not stored anywhere on the back-end side of your XTM instance! Normally, if you delete the TM alone, it stays in the |
Batch change of TM status
...
Customer that the TM is connected to,
Language combination,
Specify if the change only needs to be performed for the TM related to a specific project or projects (provide their names or IDs. See How to find a project ID for help.), or all of the projects with this particular customer and language combination.
...
Before creating a ticket, however, make sure you have a good understanding of what TM reindexing is and what details to include on the ticket form. You will find this information in the relevant article: Reindexing of translation memory.
TM export file cannot be downloaded because of the file generating endlessly
...