Introduction

The AEM CMS has certain restrictions constraints in terms of length or inclusion of some special characters in item or project names, and the AEM connector complies with those principles in the names of your items and projects which you send off for translation in XTM Cloud.

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The next step you should take is to confirm that the issue might indeed be caused by the naming character restrictionconstraints. For this purpose, browse through AEM logs. Since a great deal of logs are generated on the AEM side, if you contact the XTM International Support team for issue troubleshooting, you will most probably be asked to supply relevant logs from your AEM instance, in the form of a file, especially if the Support team does not have access to your server. Read the following article to find out how to extract logs: AEM: Where are logs located and what information do they contain?.

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Details on JCR code-based character restrictions

One of the logs related to naming character restriction looks as follows:

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Since the AEM CMS is based on the JCR code, see the most important information concerning character restriction constraints that this code imposes:

According to the JCR specification, the following characters are generally forbidden in JCR names:

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