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Before reading the article below, we recommend that you read the step-by-step guideline to importing your TM: How to import a translation memory (TM) into XTM Cloud. |
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Issue description & Solution
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Solution: Follow the steps below:
Export affected TM (see How to export a translation memory (TM) from XTM Cloud for help);
Delete affected TM;
Perform the "Search and Replace" option in the exported TM document and replace & with &;
Reimport the corrected TM (see How to import a translation memory (TM) into XTM Cloud for help).
Can the deleted TM be restored?
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Customer that the TM is connected to,
Language combination,
Specify if the change only needs to be performed for the TM related to a specific project or projects (provide their names or IDs. See How to find a project ID for help.), or all of the projects with this particular customer and language combination.
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Before creating a ticket, however, make sure you have a good understanding of what TM reindexing is and what details to include on the ticket form. You will find this information in the relevant article: Reindexing of translation memory.
TM export file cannot be downloaded because of the file generating endlessly
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