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  • Nested hyperlinks and similar → A hyperlink cannot be nested as it cannot direct to two places at once. This always causes issues in the target file or in target generation. As you can see in the screenshot below, {2} tags are nested within {1}.

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This is especially common in DOCX files, in which case the error below occurs when the user attempts to open the file:

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It is associated with the Initialization error in XTM Workbench (see XTM Workbench – most common issues & troubleshooting).

Solution: As stated in the referenced article, the above issue stems from “deserialization" of files' headers on the back-end side of XTM, which gives two solutions to the problem:

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In the latter case, open a ticket to the XTM International Support team, including the XTM Workbench instance ID for the affected file in the ticket details (see How to obtain XTM Workbench URL (XTM Workbench instance ID) for help).

Target does not generate at all: issue with configuration

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