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First, you need to have a TM Expert role in order to be able to manage translation memory. To activate the role, go to Users → User list → (select a user) → General → General info, and apply the TM Expert role in the Roles section.
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Once you have a user with the relevant rights, go to TM → TM export.
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Proceed as follows:
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Once the TM has been exported, its status will be Done. It will be listed in the Status column under the export form, and the file can be downloaded.
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