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Introduction

This article describes how to access and manage logs, to aid your work in AEM as a Cloud Service in general.

You can access a list of available log files for the selected environment using the Environments card from the Overview page or Environment Details page. Logs are retained for seven days.

Managing Logs through UI

To download logs, do the following:

  1. Log into Cloud Manager at my.cloudmanager.adobe.com and select the appropriate organization.

  2. On the My Programs console, select the program.

  3. Navigate to the Environments card from the Overview page.

  4. Select Download Logs from the ellipsis menu.

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  1. In the Download Logs dialog, select the appropriate Service from the drop-down menu.

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In case Additional Publish Regions are enabled for your environment, you will be able to select each region and download its logs separately, as shown below:

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  1. Once you select your service, click the download icon next to the log you want to retrieve. You can also access your logs from the Environments page.

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Managing Logs via API

In addition to downloading logs through the UI, logs are available through the API and the command-line interface.

  1. To download the log files for a specific environment, the command would be similar to the following.

$ aio cloudmanager:download-logs --programId 5 1884 author aemerror

  1. Also, you can tail logs by way of the command-line interface.

$ aio cloudmanager:tail-log --programId 5 1884 author aemerror

  1. To obtain the Environment Id (1884 in this example) and the available service or log name options, you can use the following commands.

$ aio cloudmanager:list-environments
Environment Id Name                     Type  Description
1884           FoundationInternal_dev   dev   Foundation Internal Dev environment
1884           FoundationInternal_stage stage Foundation Internal STAGE environment
1884           FoundationInternal_prod  prod  Foundation Internal Prod environment


$ aio cloudmanager:list-available-log-options 1884
Environment Id Service    Name
1884           author     aemerror
1884           author     aemrequest
1884           author     aemaccess
1884           publish    aemerror
1884           publish    aemrequest
1884           publish    aemaccess
1884           dispatcher httpderror
1884           dispatcher aemdispatcher
1884           dispatcher httpdaccess
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