To configure recipients for system notifications, perform the following steps:
Navigate to Configuration > Templates > Notifications > Templates tab.
Find the notification you want to modify and click the
icon.
In the Recipient field, use the “+” button to add a recipient from the available tags. Tags allow you to assign recipients based on system roles.
To add CC or BCC recipients, use the respective buttons. You can input specific email addresses in these fields.
IMPORTANT!
Adding specific email addresses in CC or BCC applies globally, meaning these addresses will receive notifications from all projects.
Click the Save button.
Based on HDS-3096 - Getting issue details... STATUS