AEM Cloud: Accessing and Managing Logs

Owned by Damian Rozmiarkowski
Last updated: Sept 23, 2024
3 min read

Introduction

This article describes how to access and manage logs, to aid your work in AEM as a Cloud Service in general.

You can access a list of available log files for the selected environment using the Environments card from the Overview page or Environment Details page. Logs are retained for seven days.

Managing Logs through UI

To download logs, do the following:

  1. Log into Cloud Manager at my.cloudmanager.adobe.com and select the appropriate organization.

  2. On the My Programs console, select the program.

  3. Navigate to the Environments card from the Overview page.

  4. Select Download Logs from the ellipsis menu.

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  1. In the Download Logs dialog, select the appropriate Service from the drop-down menu.

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In case Additional Publish Regions are enabled for your environment, you will be able to select each region and download its logs separately, as shown below:

  1. Once you select your service, click the download icon next to the log you want to retrieve. You can also access your logs from the Environments page.

Managing Logs via API

In addition to downloading logs through the UI, logs are available through the API and the command-line interface.

  1. To download the log files for a specific environment, the command would be similar to the following.

$ aio cloudmanager:download-logs --programId 5 1884 author aemerror

  1. Also, you can tail logs by way of the command-line interface.

$ aio cloudmanager:tail-log --programId 5 1884 author aemerror

  1. To obtain the Environment Id (1884 in this example) and the available service or log name options, you can use the following commands.

$ aio cloudmanager:list-environments Environment Id Name Type Description 1884 FoundationInternal_dev dev Foundation Internal Dev environment 1884 FoundationInternal_stage stage Foundation Internal STAGE environment 1884 FoundationInternal_prod prod Foundation Internal Prod environment $ aio cloudmanager:list-available-log-options 1884 Environment Id Service Name 1884 author aemerror 1884 author aemrequest 1884 author aemaccess 1884 publish aemerror 1884 publish aemrequest 1884 publish aemaccess 1884 dispatcher httpderror 1884 dispatcher aemdispatcher 1884 dispatcher httpdaccess