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hiddentrue

Introduction

Below are the most common problems clients report in tickets concerning the XTM Workbench application.

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  1. Look for a round record button in the upper left corner of the tab, and make sure it is red. If it is grey, click the button once to start recording.

  2. If it is not, check the Preserve log box.

  3. Click the crossed-circle button to clear any existing logs from the Network tab.

  4. Reproduce the issue while the network requests are being recorded.

  5. Click the download button, Export HAR, to download, and save the file to your computer: Save as HAR with Content.

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