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Introduction
The purpose of this article is to answer common questions about the Chat/QMM module in XTM Cloud and to help resolve issues you might experience with it.
Before reading the article below, make sure you have a good understanding of how to set up and use the Chat/QMM module, which is described in this how-to article: How to enable and configure the Chat/Query management module (QMM)! |
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Questions and answers
Is it possible to just enable the Chat/QMM module for specific customers?
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