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Introduction
The terms update and upgrade, in relation to client XTM Cloud servers, have different meanings in the XTM Cloud software environment, and distinguishing between them properly prevents unnecessary confusion. It is therefore vital for you to know what they specifically refer to.
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IMPORTANT! Keep in mind that during the upgrade/update action, no settings are changed in XTM Cloud since there are no changes taking place in the database or files on the back-end side of your XTM instance during that process. |
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Update
The updating of the server consists in moving a server up to the most recent XTM Cloud package version within the same XTM Cloud version as your server is currently in.
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For example, your server has XTM Cloud v.1213.95, and the package from 21 22 February 20222024, installed on it:
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But the fix was prepared and deployed on the newer version of this package, for example, the one from 1 April 202210 May 2024:
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In such a case, the update pattern looks like this:
v.1213.9 5 (old package) -> v.1213.9 5 (new package)
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The total time reserved for the update process is 2 hours. |
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Upgrade
The upgrading of the server consists of moving a server up to a completely new XTM Cloud version. The upgrade is usually to the newest XTM Cloud package version of that XTM Cloud version.
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For example, your server has XTM Cloud v.1213.95:
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But a particular fix/improvement/feature was deployed onto a new XTM Cloud version, 13.36:
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In such a case, the upgrade pattern is as follows:
v.1213.9 5 -> v.13.06
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The overall time reserved for the upgrade process might vary depending on the version range between the current version of XTM on Cloud that is installed the server and the version of XTM Cloud that the server is to be upgraded to. The minimum time is 3 hours. |
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