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Problem:

You are

It seems that you're not allowed to see this page

When I try to display a view, I get the following error:

Warning

org.jboss.seam.security.AuthorizationException:

Cause

A user wants

:You want to access a part of the system to which

they

you have no access rights assigned.

Solution: Change the access rights for the user group

Info

The following steps require User and User Groups edition rights. Please contact your system admin if you have no access to this section.

  1. Go to the (blue star) Configuration menu > User Management > Users.

  2. Locate the user in question and check to which group they belong.

    Note: If there is no Group column in the view, open the user’s user's profile and check the Group section in the ‘General Info’ 'General Info' tab.

    Image RemovedImage Added
  3. Go to User Management > User Groups and Rights.

  4. Locate the group in question and open it in edit mode.

  5. Locate the area of the view that wasn’t was not accessible to the user and check thecorresponding boxes in the Browse and Customize columns.

    Image Added

    Note: In some cases, the error message will specify which access right is missing, for example, (error) org.jboss.seam.security.AuthorizationException: Authorization check failed for role [PROJECT_EDIT]. In this case, the editing rights are missing, so you need to check the box in the Edit column.

    Image Removed

  6. Click the Save button at the bottom of the page.

Info

The user will have to sign out and sign in again to see the changes.

Panel
panelIconId1f4a1
panelIcon:bulb:
panelIconText💡
bgColor#E3FCEF

If you want to give additional rights to a specific user, not the whole user group, you can create a new user group consisting of only one user and assign the necessary rights to this group. To learn how to do this, see the Add a new user account - Add a new user group article.


Problem:

You

It seems you have no views available

When I try to display a view, I get the following error:

Warning

com.radzisz.xtrf.service.exceptions.NoViewAvailableException: No view available for [Part of the System]

Cause

A user has

: You have access rights to this part of the system, but no views are available for

this user.

you

Solution 1:

Share a view with this user

Ask for this view to be shared with you

Depending on the ownership of the view, you can share the view a view can be shared directly from the view its page or in the (blue star) Configuration menu > General Configuration section. To check if you are a user is the view owner, they need to open the view drop-down and see if the view in question has an (blue star) icon.

Panel
panelIconId1f4a1
panelIcon:bulb:
panelIconText💡
bgColor#E3FCEF

If you want to give additional rights to a specific user, not the whole user group, you can create a new user group consisting of only one user and assign the necessary rights to this group. To learn how to do this, see the Add a new user account - Add a new user group article.

If you are the owner of the

have access to the (blue star) Configuration menu, you can check the view ownership in General Configuration → Views. To do so, add the Owner column to the view (see Step 2.a. of the Classic views - Add a new view article).

Image Added

How to share your view:

  1. Go to the (blue star) Configuration menu > User Management > Users.

  2. Locate the user in question that needs access to a view and check to which group they belong.

    Note: If there is no Group column in the view, open the user’s user's profile and check the Group section in the ‘General Info’ 'General Info' tab.

    Image RemovedImage Added
  3. Go back to the view you want to share and click the (blue star) icon.

    Image RemovedImage Added
  4. Scroll down to the Share View card.

  5. Select the Share with groups radio button, then select the user’s user's group from the drop-down list below.

  6. Click the Save Changes button in the upper right corner.

Info

The user will have to sign out and sign in again to see the changes.

Panel
panelIconId1f4a1
panelIcon:bulb:
panelIconText💡
bgColor#E3FCEF

If you

are not the owner of the view:

want to give additional rights to a specific user, not the whole user group, you can create a new user group consisting of only one user and assign the necessary rights to this group. To learn how to do this, see the Add a new user account - Add a new user group article.

How to share other users' views:

Info

The following steps require View Sharing rights. Please contact your system admin if you have no access to this section.

  1. Go to the (blue star) Configuration menu > User Management > Users.

  2. Locate the user in question that needs access to a view and check to which group they belong.

    Note: If there is no Group column in the view, open the user’s user's profile and check the Group section in the ‘General Info’ 'General Info' tab.

    Image RemovedImage Added
  3. Go to the (blue star) Configuration menu > General Configuration > Views.

  4. Locate the view in question and open it in edit mode.

  5. In the View Editor pop-up, go to the Permissions tab.

    Image RemovedImage Added
  6. Add the desired groups to the Selected Item list.

  7. Click the Save button.

Info

The user will have to sign out and sign in again to see the changes.

Solution 2 (for HP admins):Grant permission for view customization

Info

The following steps require User and User Groups edition rights. Please contact your system admin if you have no access to this section.

  1. Go to the (blue star) Configuration menu > User Management > Users.

  2. Locate the user in question and check to which group they belong.

    Note: If there is no Group column in the view, open the user’s user's profile and check the Group section in the ‘General Info’ 'General Info' tab.

    Image RemovedImage Added
  3. Go to User Management > User Groups and Rights.

  4. Locate the group in question and open it in edit mode.

  5. Locate the area the user needs to access and check the corresponding box in the Customize column.

    Image RemovedImage Added
  6. Click the Save button at the bottom of the page.

Info

The user will have to sign out and sign in again to see the changes.


Problem: You need permission to see the view

When I try to display a view, I get the following error:

Image RemovedImage Added

Cause

A user has

:You have access rights to this part of the system but not to the specific view

the user wants

you want to access

.

Solution:

Share

Ask for this view

with a user group

to be shared with you

Depending on the ownership of the view, you can share the view a view can be shared directly from the view its page or in the (blue star) Configuration menu > General Configuration section. To check if you are a user is the view owner, they need to open the view drop-down and see if the view in question has an (blue star) icon.

Panel
panelIconId1f4a1
panelIcon:bulb:
panelIconText💡
bgColor#E3FCEF

If you have access to the (blue star) Configuration menu, you can check the view ownership in General Configuration > Views. To do so, add the Owner column to the view (see Step 2.a. of the Classic views - Add a new view article).

Image Added
Panel
panelIconId1f4a1
panelIcon:bulb:
panelIconText💡
bgColor#E3FCEF

If you want to give additional rights to a specific user, not the whole user group, you can create a new user group consisting of only one user and assign the necessary rights to this group. To learn how to do this, see the Add a new user account - Add a new user group article.

If you are the owner of the

How to share your view:

  1. Go to the (blue star) Configuration menu > User Management > Users.

  2. Locate the user in question that needs access to a view and check to which group they belong.

    Note: If there is no Group column in the view, open the user’s user's profile and check the Group section in the ‘General Info’ 'General Info' tab.

    Image RemovedImage Added
  3. Go back to the view you want to share and click the (blue star) icon.

    Image RemovedImage Added
  4. Scroll down to the Share View card.

  5. Select the Share with groups radio button, then select the user’s user's group from the drop-down list below.

  6. Click the Save Changes button in the upper right corner.

Info

The user will have to sign out and sign in again to see the changes.

If you are not the owner of the view:

How to share other users' views:

Info

The following steps require View Sharing rights. Please contact your system admin if you have no access to this section.

  1. Go to the (blue star) Configuration menu > User Management > Users.

  2. Locate the user in question that needs access to a view and check to which group they belong.

    Note: If there is no Group column in the view, open the user’s user's profile and check the Group section in the ‘General Info’ 'General Info' tab.

    Image RemovedImage Added
  3. Go to the (blue star) Configuration menu > General Configuration > Views.

  4. Locate the view in question and open it in edit mode.

  5. In the View Editor pop-up, go to the Permissions tab.

    Image RemovedImage Added
  6. Add the desired groups to the Selected Item list.

  7. Click the Save button.

Info

The user will have to sign out and sign in again to see the changes.

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