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Introduction

Sometimes you might be experiencing experience different problems with removal removing or cancellation of cancelling XTM Cloud projects straight from the Sitecore CMS. Such situation This might stem from the fact that there are many places in the CMS from which you can potentially remove or cancel an XTM Cloud project. However, there exists is only one official and correct way for doing so, which is the topic of to do so and this is described in this article.

The most important thing to keep in mind is that any action relating to project cancellation or removal must be performed in the Translation queue window!

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Project cancellation principles

Cancellation process

You can Cancel the project via the Actions dropdown, located at the top of the dialog window. Remember to first select a particular XTM Cloud project that you want to cancel, from the list, otherwise the the Actions dropdown will be greyed out and not selectable.

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  • XTM Cloud projects that CAN be cancelled must have one of the following statuses in the Sitecore CMS:

    • Sent → Project has already been sent off to XTM Cloud for translation but the workflow has not been started yet.

    • In progress → Project has already been sent off to XTM Cloud for translation and its workflow has now been started.

  • XTM Cloud projects that CANNOT be cancelled have one of the following statuses in the Sitecore CMS:

    • New → Project has not yet been sent to translation in XTM Cloud for translation.

    • Finished → Project is no longer in progress.

Result

  1. Cancellation of If the project causes is cancelled in Sitecore, the project to be is also cancelled in XTM Cloud:

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  1. The project in question gets a Cancelled status on status changes to Cancelled in all of its content items in the Translation queue dialog window.

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  1. The content items' corresponding language versions for the content items are removed from the Sitecore CMS:

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Project removal principles

Removal process

Removal of Unlike project cancellation, projects can be performed removed in two places, contrary to project cancellation:

  1. You can Remove the a project via the Actions dropdown, located at the top of the dialog window. Remember to first select a particular XTM Cloud project that you want to remove, from the list, otherwise the the Actions dropdown will be greyed grayed out and not selectable.

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  • XTM Cloud projects that CAN be removed must have one of the following statuses in the Sitecore CMS:

    • New → Project has not yet been sent to translation in XTM Cloud for translation.

    • Cancelled → Project has already been cancelled in the Sitecore CMS.

  • XTM Cloud projects that CANNOT be removed must have one of the following statuses in the Sitecore CMS:

    • Sent → Project has to must be cancelled first.

    • In progress → Project has to must be cancelled first.

    • Finished → Project has to must be cancelled first.

  1. You can also remove a particular project from project by selecting the Remove project option in the project’s dropdown context menu, that which is located on the right-hand side of the said project, by means of the Remove project option. The mechanism by which this option functions is the same as in the case of for removing the project via the Actions dropdown.

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Remove item

For projects with statuses In progress and Sent, you can also make use of the Remove item option , from in the project’s dropdown context menu.

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Upon clicking on When you select the option, you can select concrete actual content items that you might want to remove from the project. An important thing to note while using the Remove item option is that you do not necessarily have to cancel those items first to before you remove them. Once all the items have been removed in this view, the project is removed automatically.

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Result

  1. Removal of If the project causes is removed in Sitecore, the project to be is also removed entirely completely in XTM Cloud.

  2. The project in question and all of its content items are removed from the Translation queue dialog window.

  3. The content items' corresponding language versions for the content items are removed from the Sitecore CMS:

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How NOT to remove projects in the Sitecore CMS

Sometimes you might have may accidentally removed remove an XTM Cloud project in the Sitecore CMS the way it should not have been removedin an incorrect way. There are two places that you should avoid removing a project, described below.

Removing an active project directly in XTM Cloud

If you remove an active project directly in XTM Cloud, it will not be removed from the Translation queue dialog window. Instead, it will get be assigned the status Cancelledstatus. What is more, a date of removing the project In addition, the date on which the project was removed is appended to the project’s name.

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The most important thing, however, is that the content items' item language versions relating to this project are not removed from the Sitecore CMS, which . This has a serious consequence in the form of the said : these content items being are blocked from their subsequent submissions being submitted to XTM Cloud later.

This is caused by the fact that those these language versions are still in have the status In translation status. One of the XTM Connect – Sitecore mechanisms is that a particular content item cannot be sent off to XTM Cloud for translation into the same language a second time unless the first language version of this item is has been imported back to Sitecore CMS from XTM Cloud.

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Removing an active project directly from the content tree in the Sitecore CMS

If you remove an active project directly from the content tree in the Sitecore CMS (sitecore → Content → XTM Translation → Translation In Progress):

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The most important thing, however, is that the content items' item language versions relating to this project are not removed from the Sitecore CMS, which has a serious consequence in the form of the said content items being blocked from their subsequent submissions . This has the same serious consequence: these content items are blocked from being submitted to XTM Cloud later.

This As above, this is caused by the fact that those these language versions are still in have the status In translation status. One of the XTM Connect – Sitecore mechanisms is that a particular content item cannot be sent off to XTM Cloud for translation into the same language a second time unless the first language version of this item is has been imported back to the Sitecore CMS from XTM Cloud.

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