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Info

This section is a part of the Configuration menu. Access to this section may be restricted by Home Portal administrators.

Note

IMPORTANT!

The changes in the configuration menu settings will affect all XTRF users and, therefore, should be well considered.

Some settings depend on the selected XTRF plan and thus might be unavailable for some clients.

Introduction

In the Clients and Vendors section, you can set and manage some vendor and client-specific settings. To make any changes click the Edit button at the bottom of the page.


Vendor settings

Default Values tab

In this tab, you can set several default values for all vendors. To learn how to set different values for specific vendors, see the Vendors module article.

  • Select the Default Communication Language for vendors from the drop-down list.

  • Select the Default Invoice Data Type. The available options are:

    • Local Company

    • Local Individual

    • Foreign Company

    • Foreign Individual

  • In the Price Profile section below, you can

    • Set the Default Currency, Default CAT Tool, and Default TM Rates.
      Note: Fixed TM rates can be set only in the vendor’s profile, as they depend on the language combination. To learn more about TM rates, see the Competencies and Rates tab article.

    • Decide which TM Rates - client's or yours - to use in jobs with no vendors assigned. Select the desired option from the For CAT Payables in Jobs with No Assigned Vendors drop-down menu. If you select the Use TM Rates Specified Below option, provide the correct numbers in the CAT grids below.

Payment Terms tab

In this tab, you can set the default payment terms for the vendors. To learn how to set different payment terms for specific vendors, see the Invoicing subtab article.

In the Tax section, you can:

In the Invoices Dates section below, you can set the default invoicing dates for the vendors:

  • (Optional) To allow using pro forma invoices, check the Use Pro Forma Invoice box. Two pro-forma-related fields will appear below.

  • For each invoicing type, select the reference date that will determine invoice dates.

  • (Optional) To create invoices at the end of the same month as the reference date, check the end of month box.

  • (Optional) Select the number of the month and/or days you want to add to the reference date. For example, if you want to send the invoices two and a half months after the task deadline, select 2 in +”m” month and 15 in +”n” days columns.

You can test the calculation dates you’ve set. In the Job Deadline Example field, provide any date and click the Show Expected Invoicing Dates button. A pop-up window with dates calculated for a given deadline appears so you can check if those calculations are as expected.

In the Global Vendor Payment Terms table below, you can check, edit, or add the payment terms.

In the Default Payment Terms for Empty Invoice sectionbelow, you can set specific payment terms for non-project-related invoices:

Invoicing tab

In this tab, you can:

  • Select a Home Portal user responsible for vendor invoices.

  • Limit the scope of jobs that could be added to the vendor invoices:

Availability tab

In this tab, you can:

  • Set default working hours for vendors.

  • Decide whether weekends should be treated as work days for vendors.

Evaluation tab

In this tab, you can:

  • Check the rating scale for vendors.

  • Switch between a 5-point and a 10-point rating scale.

  • Click the Edit description link to change rate descriptions. You will be directed to the Browse Ratings page. For more details, see the System Values: Advanced - Ratings article.


Client settings

Default values tab

In this tab, you can set several default values for all clients. To learn how to set different values for specific clients, see the Clients module article.

  • Select the Default Communication Language for clients from the drop-down list.

  • In the Price Profile section below, you can set the Default Currency, Default CAT Tool, and Default TM Rates.
    Note: Fixed TM rates can be set only in the client’s profile, as they depend on the language combination. To learn more about TM rates, see the Rates tab article.

     

  • For the Percentage TM rates type, provide the correct numbers in the CAT grid below.

Payment Terms tab

In this tab, you can set the default payment terms for the clients. To learn how to set different payment terms for specific clients, see the Invoicing tab article.

In the Tax section, you can:

In the Invoices Dates section below, you can set the default invoicing dates for the clients:

  • Set the acceptable time for delays of payments sent through the wire transfer system.

  • (Optional) To allow using pro forma invoices, check the Use Pro Forma Invoice box. Two pro-forma-related fields will appear below.

  • For each invoicing type, select the reference date that will determine invoice dates.

  • (Optional) To create invoices at the end of the same month as the reference date, check the end of month box.

  • (Optional) Select the number of the month and/or days you want to add to the reference date. For example, if you want to send the invoices two and a half months after the task deadline, select 2 in +”m” month and 15 in +”n” days columns.

You can test the calculation dates you’ve set. In the Job Deadline Example field, provide any date and click the Show Expected Invoicing Dates button. A pop-up window with dates calculated for a given deadline appears so you can check if those calculations are as expected.

In the Global Client Payment Terms table below, you can check, edit, or add the payment terms for clients.

In the Default Payment Terms for Empty Invoice sectionbelow, you can set specific payment terms for non-project-related invoices:

Invoicing tab

In this tab, you can:

  • Enable or disable the invoice number modification.

  • Allow or forbid using multiple templates per invoice.

  • Select the Default Invoice Signatory among the Home Portal users.

  • Allow or forbid the modification of the invoice value.

  • Decide whether you want to send one e-mail for multiple delayed payments.

  • Decide whether you want to allow the status reverting for Sent invoices and credit notes.

Satisfaction Survey tab

Satisfaction.png

In this tab, you can:

  • Enable or disable the satisfaction survey for clients.

  • Allow or forbid the clients to leave a comment in the survey.

  • Edit the survey questions. For more details, see the Edit the client satisfaction survey guide.


Sensitive Clients & Trusted Vendors

In this tab, you can configure the Sensitive Clients and Trusted Vendors lists.

Info

To manage sensitive clients and trusted vendors, Home Portal users need to have the appropriate rights (Sensitive Clients & Trusted Vendors) assigned to their user group in the (blue star) Configuration menu > User Management > User Groups and Rights. By default, those rights are given to the Administrators, Management and Project Managers groups.

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In the Select Sensitive Clients section, you can:

  • Add new clients to the sensitive clients list by clicking on the drop-down.

  • Remove clients from the list by clicking the (blue star) icon next to the client’s name.

In the Select Trusted Vendors section, you can:

  • Add new vendors to the trusted vendors list by clicking on the drop-down.

  • Remove vendors from the list by clicking the (blue star) icon next to the vendor’s name.

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