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  • Nested hyperlinks and similar → A hyperlink cannot be nested as it cannot direct to two places at once. This always causes issues in the target file or in target generation. As you can see in the screenshot below, {2} tags are nested within {1}.

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This is especially common in DOCX files, in which case the error below occurs when the user attempts to open the file:

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Solution: If actions are being performed with some automation and API usage, you can add some extra time between an XLIFF upload action and target file generation (add some sleep()). This will enable you to ensure that a similar situation will not happen in the future.

The message “Generating target files will not overwrite previously uploaded target files. Also the target package will include non-analyzable and empty source files.” keeps being displayed in the XTM Cloud UI although no target files have been uploaded for this project

Although you might not have uploaded target files to the project at all in the Files tab of your XTM project, a red exclamation mark icon with the following message might still be displayed in the All files section:

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Solution: The message Generating target files will not overwrite previously uploaded target files. Also the target package will include non-analyzable and empty source filesis displayed not only when target files are uploaded manually but also when at least one of the following three options is enabled in the global configuration of your XTM Cloud instance (Configuration → Settings → Files → File generation → “All files” download should include):

  • Empty,

  • Non-analysable,

  • Not-supported.

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Moreover, you need to have a corresponding “no content”/”non analyzable”/”not supported” source file in the project. If this is the case, the appearance of the said message is expected and the message itself does not impact anything in the project. Its purpose is purely informative.

Once you disable the options above and save the changes, the massage will not appear in new XTM projects.

AI (Adobe Illustrator) target files cannot be generated

In some cases, AI files might fail to be generated due to the server issues on the XTM side; very often there is a problem with an external Adobe Illustrator server responsible for handling .ai files.

Solution: In this case, contact the XTM International Support team that will help unblock the file, so that it can be successfully generated again.