Content Comparison

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Once both sides have specified all the information correctly, and clicked the Save button, a green message should be displayed, confirming that a two-way connection has been established.

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If the connection details are missing or incorrect, and a user clicks the Save button, a yellow message should be displayed, informing them:

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Why is it not possible to start the project on the LSP side when the LSP has been assigned to the first step in the project’s workflow?

If a yellow border is displayed in the project’s workflow on the LSP (contractor) side, when the LSP has been assigned to the first workflow step, this indicates that the project has simply not been started on the contractor’s side.

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As a troubleshooting measure, kindly ensure that you log out from all your devices and browsers. Remember, your Contractor provides a license for a single user, meaning that multiple active sessions are not permitted simultaneously.

Is it correct that a particular LSP can see other LSPs' names in the Dummy assignee dropdown?

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Therefore, in case you would not like to expose those LSPs as possible Dummy assignees for costs, you need to disable the mentioned setting for him.

Does ID of a subcontracted XTM Cloud project differ between the Contractor and the LSP?

ID of a subcontracted XTM Cloud project differs between the Contractor and the LSP. This is due to the fact that the process of assigning an LSP to the project by the Contractor is considered as an XTM Cloud’s request to create a brand-new project. Therefore, the project’s ID is assigned in accordance with the sequence. This mechanism, which consists in every new entry to the database receiving its own unique ID, is hard-coded and cannot be changed.

Can LSPs be assigned to user groups in the XTM Cloud UI?

LSPs do not fully act as internal linguists within a particular XTM Cloud instance, so they cannot be assigned to user groups in any way.