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Solution: Since XTM Cloud, due to the InDesign files' specification, has no technical means to address this issue, it is advised either to design your files to be ready for future translation or to engage in an additional DTP step. Design text boxes so that there is plenty of space left for translation texts, which might be significantly longer than the source text.
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InDesign plugin deleted on target file generation
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As you can see, this segment causes the issue. If possible, arrange a better placement of the inline tags.
Hidden text is showing in XTM Workbench despite
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not being visible in the source file
Sometimes the client you might see some segments in XTM Workbench which are not visible in the source file. Such content can be found within the XML structure of the file. IDML files are saved in XML format, which is readable by both humans and computers.
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Solution: Contact the XTM Support team and request creation of a proper configuration that will exclude the hidden content from translation in XTM Cloud.
Extra text added for translation that cannot be found in the source file – metadata
Another type of content that you might sometimes see in some segments in XTM Workbench which are not visible in the source file is metadata. It is now possible to be extracted for translation.
This metadata can be found in both INDD as well as IDML files and this extra text can usually be viewed by selecting a given image, then clicking the Window dropdown and selecting the Info window. Then, in the Info window, click on the button in the upper right corner for the more detailed information. Here you can find the image’s title, description, and keywords,among other fields. For more information, make sure to read the following document: Metadata: Where to find it, how to add it.
Solution: Contact the XTM Support team and request creation of a proper configuration that will exclude the metadata content from translation in XTM Cloud.
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There is a separate, dedicated article that deals with various issues relating to XTM Visual mode (Visual Editor), including but not limited to InDesign issues. Read it if you did not find the solution above: XTM Visual Mode (Visual Editor) – most common issues & troubleshooting.
IDML/INDD source files have been analyzed but are displayed as having no content in the XTM Cloud UI
The message No content that is visible in the XTM Cloud workflow next to your project files, means that XTM could not extract any text that could be translated from your source file.
Solution: This has happened because every layer in your source file might currently locked and, thus, read-only. Therefore, update your source file and everything should work as expected.
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