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Connect your e-mail to the XTRF instance via Email Assistant

To set up a connection between an e-mail address and your XTRF instance, perform the following steps: 

  1. Go to the link: https://email-assistant.xtrf.eu/ 

  2. Select your email e-mail service provider.

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  3. Allow the requested access. The Connect XTRF instance pop-up will appear.

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  4. Click the Let’s go! button to proceed. You will be directed to the XTRF Email Assistant instance page.

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Insert

  1. Provide your

XTRF’s

  1. XTRF URL (e.g., https://yourcompanyname.xtrf.eu).
    💡 To get

this URL You can also

  1. the XTRF URL, log in to your XTRF in another tab and copy the address. 

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Inset

  1. Provide the XTRF API

token - to

  1. Access Token. To get the token,

go

  1. perform the following steps:

    1. Go to the XTRF Home Portal > top menu bar > (blue star) > Personal Settings > My Account > Access Tokens tab.

Then, click “Edit” and “Generate”

    2. Click the Edit button.

    3. Click the Generate button. Below the table

with

    1. displaying the old tokens,

you will see the text: “A

    1. the A new access token has just been generated

: (

    1. section will appear,followed by the token number

)”

    1. .

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    2. Copy that

token

    1. number and paste it

in

    1. to the XTRF API Access Token field in the XTRF Email Assistant form.

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If needed, you can also find more information here:

    1. (info) Check the Generate an access token for the Home Portal API

  • Click on “Connect Instance” (or “Send”, “Prześlij”).

    • Now you can see a status screen. Your

      1. article for more details.

    2. Click the Submit button.

    Now your XTRF e-mail assistant service is active. You can see the status screen.

    How to disconnect

    Disconnect your XTRF instance from the Email Assistant service

    If you are a user

    On the user level

    Disconnect your e-mail

    1. Go to https://email-assistant.xtrf.eu and login log in with the email e-mail address connected to the service.

    2. Scroll down to the “Connected Connected to:” card.

    3. Click “unlinkthe unlink?” button next to the instance address:

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    4. (Optional) Repeat this process for every e-mail account connected to the service.

    This way, no further

    emails will be read and sent for analysis.

  • Repeat this process for every email account connected to the service.

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    e-mails from the connected address will be analyzed by the Email Assistant.

    Remove the Email Assistant permission to access your inbox 

    1. Go to the https://account.live.com/consent/Manage

    2. Find XTRF Assistant

    3. Click Edit

    4. Click Remove permissions.

    On the company level

    If you are authorized to make decisions regarding active features on the XTRF instance

    Contact Helpdesk

    , please contact the XTRF Support and create a request to remove the

    feature

    Email Assistant service from your license.

    Action

    • This action will be performed within a

    timeframe

    • time frame described in the support terms and conditions.

    No

    • The Email Assistant will not analyze any further emails from the accounts connected to your

    production XTRF will be read and no

    • XTRF instance.

    • No new accounts will be allowed to connect to that XTRF instance as well.

    Info

    This action

    doesn’t

    does not affect test instances.

    If you want to remove the authorization for accessing your inbox 

    Please follow the steps:

  • Go to https://account.live.com/consent/Manage

  • Find “XTRF Assistant”

  • Click on “Edit”

    • Click on “Remove permissions”.
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