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In XTM Workbench, you can work on more than one file/document at the same time. When the user has logged out from the PM GUI (from the current user account), the session opened in a separate tab should expire soon (after approximately 3-7 minutes). |
Generating a HAR file from Google Chrome
The XTM International Support team may ask you to send them the so-called HAR file, to further troubleshoot the issue.
Follow the steps below:
Open Google Chrome and go to the page where the issue is occurring.
Look for the ⋮ button and select More Tools → Developer Tools.
From the panel that appears, select the Network tab. You must keep the menu open while you reproduce the issue; select the WS option in the Network tab.
Reload your browser to see the traffic over WebSocket (which is for XTM Workbench issues only).
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Look for a round record button in the upper left corner of the tab, and make sure it is red. If it is grey, click the button once to start recording.
If it is not, check the Preserve log box.
Click the crossed-circle button to clear any existing logs from the Network tab.
Reproduce the issue while the network requests are being recorded.
Click the download button, Export HAR, to download, and save the file to your computer: Save as HAR with Content.
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After you open XTM Workbench for the affected project, you see the "INITIALIZATION_ERROR" message
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