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Solution: If the import was performed but with errors, do not hesitate to contact the XTM International Support team. They would need to determine the cause of the import with errors as well as verify the logs. Most of these cases are caused by inline tags.
TM import/export process does not finish in the XTM Cloud UI
Sometimes, you might experience when the TM import/export process does not finish at all in the XTM Cloud UI, which is reflected in the Status stuck at In progress.
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Solution: This issue mostly stems from two things:
unusually large TM volume you are importing/exporting at once (in which case you might try splitting the imported/exported content into smaller batches),
server-wide issues with the TM module.
Since both cases might require in-depth analysis on the back-end side, do not hesitate to reach out to the XTM Support team and provide relevant details.
"&" or other special characters being displayed in the TM source
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