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Nested hyperlinks and similar → A hyperlink cannot be nested as it cannot direct to two places at once. This always causes issues in the target file or in target generation. As you can see in the screenshot below, {2} tags are nested within {1}.
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This is especially common in DOCX files, in which case the error below occurs when the user attempts to open the file:
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In some cases, AI files might fail to be generated due to the server issues on the XTM side, where ; very often there is a problem with an external Adobe Illustrator server responsible for handling .ai files.
Solution: In this case, contact the XTM International Support team that will help unblock the file, so that it can be successfully generated again.