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Naturally, it is possible to exclude highlighted parts of the text in MS Word files from translation in XTM Cloud. Contact the XTM International Support team to have it configured for you on the back-end side of your XTM instance. In a JSM request, provide a sample source file with highlighted text, which shall be excluded from translation.
Why am I seeing certain text in XTM Workbench twice, from MS Word files?
When translating in XTM Workbench, you might wonder why certain text is displayed in the editor twice. This is because of the existence of the so-called alternate content which is by default taken for translation by XTM (unless configured otherwise on your instance by the XTM International Support team). Such content is often a string of text that is contained within charts' or images' descriptions or within text boxes.
For more information about the alternate content, see: How are segments in MS Office files (Word, Excel, PowerPoint) extracted?.