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Once both sides have specified all the information correctly, and clicked the Save button, a green message should be displayed, confirming that a two-way connection has been established.

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If the connection details are missing or incorrect, and a user clicks the Save button, a yellow message should be displayed, informing them:

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Why is it not possible to start the project on the LSP side when the LSP has been assigned to the first step in the project’s workflow?

If a yellow border is displayed in the project’s workflow on the LSP (contractor) side, when the LSP has been assigned to the first workflow step, this indicates that the project has simply not been started on the contractor’s side.

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  • No actual task is assigned to you at the moment.

  • The user limit has been exceeded on the Contractor's side, leaving no license available for you. In this case, you need to contact your Contractor and ask them to either increase the number of licenses allocated to you specifically (Configuration → Settings → System → Licenses).

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