Table of Contents
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Introduction
Simplify the management of your Intercom Online Help articles with Locale. Unleash the power of simplicity in translation with designed to optimize project managers' efforts, this connector synchronizes published Intercom Online Help Articles and your dedicated translation systems seamlessly. Watch as your articles can automatically undergo automated localization steps to either MT engines, TMS systems, or directly to your LSP or translation agency, freeing your team to focus on strategy and growth.
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Prerequisites
At the time of this publication (August 2023) there are the following prerequisites on the side of Intercom.
It’s It is necessary to have either an active free trial, or a paid subscription to the Pro or Premium pricing plans with Intercom. Otherwise the multilingual content offering for articles is not an available feature.
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Supported content types
At the time of this publication (August 2023) the Intercom Help Center Connector supports the following content.
Published content from the articles and collections sections of your Intercom Help Center instance. These can includes published pieces which are part of a collection, or are stand alone articles.
Draft content will not be accessed for translation.
More information on this can be found in our articles for Creating an Intercom Help Center localization project - basicandCreating an Intercom Help Center localization project - advanced.
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Limitations
At the time of this publication (August 2023) there are the following limitations on the side of Intercom
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