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Once both sides have specified all the information correctly, and clicked the Save button, a green message should be displayed, confirming that a two-way connection has been established.
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If the connection details are missing or incorrect, and a user clicks the Save button, a yellow message should be displayed, informing them:
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If the LSP still cannot access the project, check if the contractor has at least one user with the Linguist role and a language combination that matches the project, and can be assigned to this project.
How can I
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permit an LSP to download non-analyzable files in my project?
Set and assign a workflow for non-analyzable files in the global settings. To do so, select Configuration → Settings → Workflow → Workflow options.
Select the Workflow for non-analyzable files option (administrative privileges required!).
Do not forget to save the changes afterwards.
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Why is it not possible to start the project on the LSP side when the LSP has been assigned to the first step in the project’s workflow?
If a yellow border is displayed in the project’s workflow on the LSP (contractor) side, when the LSP has been assigned to the first workflow step, this indicates that the project has simply not been started on the contractor’s side.
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