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Introduction
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Look for a round record button in the upper left corner of the tab, and make sure it is red. If it is grey, click the button once to start recording.
If it is not, check the Preserve log box.
Click the crossed-circle button to clear any existing logs from the Network tab.
Reproduce the issue while the network requests are being recorded.
Click the download button, Export HAR, to download, and save the file to your computer: Save as HAR with Content.
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Solution: Ensure that you have only one XTM Workbench tab open at a time by closing the rest. If you still experience the issue, perform the basic troubleshooting steps specified in the first issue above.
Segments
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locked up in XTM Workbench due to no editing rights
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This issue occurs when you open XTM Workbench in <em>“Read-only</em> mode, for a particular file.
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