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An error like this might be caused by many different factors such as plugins, user mistakes, long periods of user inactivity (30 minutes), etc.’ However, there are two most frequent mistakes is one frequent mistake that clients make, that lead leads to the shutting down of a an XTM Workbench session. Those are:
closing the XTM Cloud tab from which the XTM Workbench tab originates,
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This is the following:
logging out from the XTM Cloud platform while working in XTM Workbench.
A few minutes after the user closes the tab or logs out, the session ends. This is a safety mechanism that prevents any unintended person from editing translation with just a particular Workbench session URL.
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Look for a round record button in the upper left corner of the tab, and make sure it is red. If it is grey, click the button once to start recording.
If it is not, check the Preserve log box.
Click the crossed-circle button to clear any existing logs from the Network tab.
Reproduce the issue while the network requests are being recorded.
Click the download button, Export HAR, to download, and save the file to your computer: Save as HAR with Content.
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