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Introduction
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A few minutes after the user closes the tab or logs out, the session ends. This is a safety mechanism that prevents any unintended person from editing translation with just a particular Workbench session URL.
Solution: Bearing this in mind, ensure that you are not closing the XTM Cloud application tab after opening Workbench in a new one or not logging out from the XTM Cloud application at all.
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Look for a round record button in the upper left corner of the tab, and make sure it is red. If it is grey, click the button once to start recording.
If it is not, check the Preserve log box.
Click the crossed-circle button to clear any existing logs from the Network tab.
Reproduce the issue while the network requests are being recorded.
Click the download button, Export HAR, to download, and save the file to your computer: Save as HAR with Content.
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