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Table of Contents

Introduction

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Issue description & Solution

Sometimes the LQA score in the UI and the score in the generated report differ by 0.01%

Solution: This is a well-known phenomenon but there is no plan to address it soon.

The LQA report does not generate at all

Solution: Such a situation might occur for a couple of reasons:

  1. Ensure that the Yes, save results in user record LQA option is enabled in the Workflow editor, for the step in which LQA evaluation is to be performed.

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  1. Ensure that the LQA-preceding step is fully performed by the assigned linguist (LQA-related segments must be manually confirmed so that they have green status in XTM Workbench).

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  1. Ensure that the very LQA step is fully performed by the assigned linguist (LQA-related segments must be manually confirmed so that they have green status in XTM Workbench).

  2. Ensure that both linguists (Translator and LQA reviewer) stay assigned to the relevant steps after finishing the LQA step. If either of them are missing at that time, the LQA report will not be generated.

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