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Problem: It seems that you're not allowed to see this page
When I try to display a view, I get the following error:
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org.jboss.seam.security.AuthorizationException: |
Cause: You want to access a part of the system to which you have no access rights assigned.
Solution: Change the access rights for the user group
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The following steps require User and User Groups edition rights. Please contact your system admin if you have no access to this section. |
Go to the
Configuration menu > User Management > Users.Locate the user in question and check to which group they belong.
Note: If there is no Group column in the view, open the user's profile and check the Group section in the 'General Info' tab.
Go to User Management > User Groups and Rights.
Locate the group in question and open it in edit mode.
Locate the area of the view that wasn't accessible to the user and check thecorresponding boxes in the Browse and Customize columns.
Note: In some cases, the error message will specify which access right is missing, for example,
org.jboss.seam.security.AuthorizationException: Authorization check failed for role [PROJECT_EDIT]. In this case, the editing rights are missing, so you need to check the box in the Edit column.Click the Save button at the bottom of the page.
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The user will have to sign out and sign in again to see the changes. |
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If you want to give additional rights to a specific user, not the whole user group, you can create a new user group consisting of only one user and assign the necessary rights to this group. To learn how to do this, see the Add a new user account - Add a new user group article. |
Problem: It seems you have no views available
When I try to display a view, I get the following error:
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com.radzisz.xtrf.service.exceptions.NoViewAvailableException: No view available for [Part of the System] |
Cause: You have access rights to this part of the system, but no views are available for you
Solution 1: Ask for this view to be shared with you
Depending on the ownership of the view, a view can be shared directly from its page or in the Configuration menu > General Configuration section. To check if a user is the view owner, they need to open the view drop-down and see if the view in question has an icon.
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If you have access to the |
How to share your view:
Go to the
Configuration menu > User Management > Users.Locate the user that needs access to a view and check to which group they belong.
Note: If there is no Group column in the view, open the user's profile and check the Group section in the 'General Info' tab.Go back to the view you want to share and click the
icon.
Scroll down to the Share View card.
Select the Share with groups radio button, then select the user's group from the drop-down list below.
Click the Save Changes button in the upper right corner.
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The user will have to sign out and sign in again to see the changes. |
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If you want to give additional rights to a specific user, not the whole user group, you can create a new user group consisting of only one user and assign the necessary rights to this group. To learn how to do this, see the Add a new user account - Add a new user group article. |
How to share other users' views:
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The following steps require View Sharing rights. Please contact your system admin if you have no access to this section. |
Go to the
Configuration menu > User Management > Users.Locate the user that needs access to a view and check to which group they belong.
Note: If there is no Group column in the view, open the user's profile and check the Group section in the 'General Info' tab.Go to the
Configuration menu > General Configuration > Views.Locate the view in question and open it in edit mode.
In the View Editor pop-up, go to the Permissions tab.
Add the desired groups to the Selected Item list.
Click the Save button.
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The user will have to sign out and sign in again to see the changes. |
Solution 2 (for HP admins):Grant permission for view customization
| Info |
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The following steps require User and User Groups edition rights. Please contact your system admin if you have no access to this section. |
Go to the
Configuration menu > User Management > Users.Locate the user in question and check to which group they belong.
Note: If there is no Group column in the view, open the user's profile and check the Group section in the 'General Info' tab.
Go to User Management > User Groups and Rights.
Locate the group in question and open it in edit mode.
Locate the area the user needs to access and check the corresponding box in the Customize column.
Click the Save button at the bottom of the page.
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The user will have to sign out and sign in again to see the changes. |
Problem: You need permission to see the view
When I try to display a view, I get the following error:
Cause: You have access rights to this part of the system but not to the specific view you want to access
Solution: Ask for this view to be shared with you
Depending on the ownership of the view, a view can be shared directly from its page or in the Configuration menu > General Configuration section. To check if a user is the view owner, they need to open the view drop-down and see if the view in question has an icon.
| Panel | ||||||||
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If you have access to the |
| Panel | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
If you want to give additional rights to a specific user, not the whole user group, you can create a new user group consisting of only one user and assign the necessary rights to this group. To learn how to do this, see the Add a new user account - Add a new user group article. |
How to share your view:
Go to the
Configuration menu > User Management > Users.Locate the user that needs access to a view and check to which group they belong.
Note: If there is no Group column in the view, open the user's profile and check the Group section in the 'General Info' tab.
Go back to the view you want to share and click the
icon.Scroll down to the Share View card.
Select the Share with groups radio button, then select the user's group from the drop-down list below.
Click the Save Changes button in the upper right corner.
| Info |
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The user will have to sign out and sign in again to see the changes. |
How to share other users' views:
| Info |
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The following steps require View Sharing rights. Please contact your system admin if you have no access to this section. |
Go to the
Configuration menu > User Management > Users.Locate the user that needs access to a view and check to which group they belong.
Note: If there is no Group column in the view, open the user's profile and check the Group section in the 'General Info' tab.
Go to the
Configuration menu > General Configuration > Views.Locate the view in question and open it in edit mode.
In the View Editor pop-up, go to the Permissions tab.
Add the desired groups to the Selected Item list.
Click the Save button.
| Info |
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The user will have to sign out and sign in again to see the changes. |