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  • XTM projects that CAN be cancelled must have the following statuses in the Sitecore CMS:

    • Sent → Project has already been sent off to XTM Cloud for translation but the workflow has not been started yet.

    • In progress → Project has already been sent off to XTM Cloud for translation and its workflow has now been started.

  • XTM projects that CANNOT be cancelled have the following statuses in the Sitecore CMS:

    • New → Project has not yet been sent to translation in XTM Cloud.

    • Finished → Project is no longer in progress.

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  1. The project in question gets a Cancelled status on all of its content items in the Translation queue dialog window.

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  • XTM projects that CAN be removed must have the following statuses in the Sitecore CMS:

    • New → Project has not yet been sent to translation in XTM Cloud.

    • Cancelled → Project has already been cancelled in the Sitecore CMS.

  • XTM projects that CANNOT be removed must have the following statuses in the Sitecore CMS:

    • Sent → Project has to be cancelled first.

    • In progress → Project has to be cancelled first.

    • Finished → Project has to be cancelled first.

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For projects with statuses In progress and Sent, you can also make use of the Remove item option, from the project’s dropdown context menu.

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If you remove an active project directly in XTM Cloud, it will not be removed from the Translation queue dialog window. Instead, it will get the Cancelled status. What is more, a date of removing the project is appended to the project’s name.

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The most important thing, however, is that the content items' language versions relating to this project are not removed from the Sitecore CMS, which will have has a serious consequence in the form of the said content items being blocked from their subsequent submissions to XTM Cloud.

This is caused by the fact that those language versions are still in the In translation status. One of the XTM Connect – Sitecore mechanisms is that a particular content item cannot be sent off to XTM Cloud for the same language twice second time unless the first language version of this item is imported back to Sitecore CMS from XTM Cloud.

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The most important thing, however, is that the content items' language versions relating to this project are not removed from the Sitecore CMS, which will have has a serious consequence in the form of the said content items being blocked from their subsequent submissions to XTM Cloud.

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