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To create an additional field that can store non-standard information, perform the following steps:
Go to the Configuration menu > General Configuration > Custom Fields and Columns > Custom Fields tab.
Click the Add Custom Field button on top of the table. You will be directed to the Add Custom Field page.
Provide the field’s Name. It will be displayed as a custom field's label on the Home Portal.
Click the Add Localized Name to provide a different name for the Client Portal.
Provide a short Description of the new field. You will see this description when hovering over the custom field’s name.
Select the Type of the field. The available options are:
Checkbox
Date
Date and Time
Multiple Selection
Number
Selection
Text
Note: If you select the Multiple Selection or Selection type, an Item section will appear below. Click on the Add… icon and provide the desired value. You can add as many items as you need.
Decide on the Default Value of the field. The available options in this section will depend on the selected field type.
From the Scope section, select the Home Portal areas, where the new field will appear.
(For quotes or projects) In the Services section, select to which services the field should be applied.
(For quotes) Decide whether the field should be Available for Quote Request Form.
Decide whether the new field should be Available for Client Portal.
From the Visibility drop-down list, select where the field should be visible, accessible, and editable:
Visible and editable on UI and accessible from API
Visible on UI, accessible from API
Hidden on UI, accessible from API.
Click the Add button.
Info |
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Custom fields will appear in the following areas of the Home Portal:
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Custom fields limitations | |
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Text | 20480 characters
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Selection (option text length) | about 50 characters |
Multiple Selection (option text length) | about 30 characters |
Number | about 30 digits |