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Introduction
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Solution: Remember that, by default, the Costs & The Metrics report retrieved from specific projects is based on data from the last correctly generated costs in those projects, i.e. those which did not contain errors or warnings after the generation process – red and yellow symbols next to entries in Project editor → Estimates → Costs.
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IMPORTANT! Note that there is an Include costs with warnings in Cost and metrics reports option, which enables cost entries with WARNINGS (yellow) in reports as well. |
After you change the project settings or cost settings, make sure that the costs are generated again before you attempt to generate the report. Generating a report does not automatically generate costs if any costs were correctly generated in the past, in a specific project.
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Solution: As mentioned in the Introduction, the most probable reason for this situation is that the costs for the projects in question have been generated incorrectly. Therefore, to verify if this is the case, go to Project editor → Estimates → Costs, for a specific project and address the issue by reading this article Costs generation – most common issues & troubleshooting.