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Introduction
Below are This article provides solutions to the most common problems clients put forward in tickets with regard to the Workbench applicationissues with Costs & Metrics reports.
Before consulting the below article, please, make sure you are well familiarized with the mechanism as well as prerequisites for proper the generation of the Costs & Metrics report, which is thoroughly described in a dedicated article: Costs & Metrics reports. Also, since the proper generation of Costs & Metrics reports indescretely depends on the correct generation of costs for a given project, please, make sure you are also familiarized with the following article that lays out and troubleshoots the most common causes for incorrect costs generation: Costs generation - most common issues & troubleshooting. |
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Solution: Please, remember that by default the Costs & Metrics report retrieved from given projects is based upon data from the last correctly generated costs in those projects, i.e. those which did not contain errors or warnings after the generation process - red and yellow symbols next to entries in Project editor → Estimates → Costs.
IMPORTANT!
Be aware of the existence of the Include costs with warnings in Cost and metrics reports option, which allows for including costs entries with WARNINGS (yellow) in the reports as well.
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