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Introduction
This article helps troubleshoot issues involving the generation of LQA reports.
Before reading the article below, make sure you have a good understanding of the mechanism and the prerequisites for generating the Linguist (evaluative) LQA report, which are described in detail in this dedicated article: Two types of LQA report - description and use case! |
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Issue description & Solution
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Ensure that the Yes, save results in user record LQA option is enabled in the Workflow editor, for the step in which LQA evaluation is to be performed.
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Ensure that the LQA-preceding step is fully performed by the assigned linguist (LQA-related segments must be manually confirmed so that they have green status in XTM Workbench).
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Ensure that the very LQA step is fully performed by the assigned linguist (LQA-related segments must be manually confirmed so that they have green status in XTM Workbench).
Ensure that both linguists (Translator and LQA reviewer) stay assigned to the relevant steps after finishing the LQA step. If either of them are missing at that time, the LQA report will not be generated.
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