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Solution: Verify if the URL you are trying to reach is correct. If you are trying to reach the XTM Cloud server, this is the URL you should enter when logging in: https://www.xtm-cloud.com (click here see How to find basic contact details (URL, company name, project name) for help).
If in doubt, check the first email you ever received from XTM International, which should contain the necessary information, or contact your XTM International project managers for help.
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Clear your browser's cache (click here see Clear your web browser's cache, cookies, and history for help),
Try another browser to see if the issue also persists there,
Try accessing XTM Cloud in private (Incognito) mode (click here see How to turn on Incognito Mode for help),
Try running your browser without plugins and/or extensions,
If you are using a wireless connection, check if connecting to the Internet using a network cable helps or reset your router,
Check your proxy and firewall settings (click here for help).
If these steps do not resolve the problem, open your browser's developer tools (click here see How to use browser's developer tools (Dev Tools) for help), go to the Console section, take a screenshot and create a suitable ticket for the XTM International Support team, requesting further investigation.
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