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Introduction
The terms update and upgrade, in relation to client XTM Cloud servers, have different meanings in the XTM Cloud software environment, and their proper distinction allows for averting any unnecessary misunderstandings. Therefore, it is vital that you distinguishing between them properly prevents unnecessary confusion. It is therefore vital for you to know what they specifically refer to specifically.
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Update
The update updating of the server consists in moving up a server up to the most recent XTM Cloud package version within the same XTM Cloud version a as your server is currently in.
The update is usually performed for the purpose of obtaining desirable required fixes/improvements which were deployed onto in that particular XTM Cloud version, but your server does not have them yet because the package version on their that server is older than the package version in which a certain particular fix/improvement was implemented; hence the need for an to update of the server.
For example, your server has XTM Cloud v.12.9, and the package from 21 February 2022, installed on it:
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But the fix was prepared and deployed on the newer version of this package; , for example, the one coming from 1 April 2022:
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In such a case, the update pattern looks as followslike this:
v.12.9 (old package) -> v.12.9 (new package)
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The overall total time reserved for the update process amounts to is 2 hours. |
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Upgrade
The upgrade upgrading of the server consists in of moving up a server up to a completely new XTM Cloud version. The upgrade is usually to the newest XTM Cloud package version of that XTM Cloud version.
The upgrade is usually performed for the purpose of obtaining desirable required fixes/improvements which were deployed onto in that particular XTM version (and for some reason they were have not been retrofitted to the XTM Cloud version currently running on your server currently has) and also for acquiring brand-new features that were have been devised and deployed specifically onto in that version (new XTM Cloud features are not retrofitted to lower XTM Cloud versions by default).
For example, your server has XTM Cloud v.12.9:
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But a given particular fix/improvement/feature was deployed onto a new XTM Cloud version - , 13.03:
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In such a case, the upgrade pattern looks is as follows:
v.12.9 -> v.13.0
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The overall time reserved for the upgrade process may might vary depending on the version range between the current XTM version of XTM on Cloud that is installed the server and the version of XTM version Cloud that the said server is to be upgraded to. The minimum time amounts to is 3 hours. |
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Good to know!
Apart from providing the most recent packages, the XTM support International Support team also performs a standard check-up of the most prominent XTM functionalities to ensure a given particular server’s overall operability. Furthermore, as long as it is if possible, what the TEST/UAT server is updated/upgraded in the first place is the TEST/UAT server (if you have one) , so that you can verify if the delivered product meets your requirements/expectations in terms of usability and/or efficiency.