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The user ID is one of the most important pieces of information for the XTM International Support team, when it comes to handling a given case by the XTM support team, or be it just for identification purposes. Also, in the vast majority of cases, a user ID is one of the first items requested by the XTM support International Support team.

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Guidelines

Project managers/administrators can obtain find out the project ID in two places within the XTM Cloud UI:

  1. Users → User list.

Once there, please, click on the informatory information tooltip on the right-hand side of a given user in order particular project to display their its ID:

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2. Project/file history of a given specific project, in column B:

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